Where do I start? My Uncle got Esophageal cancer that was a direct of Agent Orange during his term in Viet Nam. Of course the doctors denied it was a result of that but they’re second rate doctors anyway. So they recommend surgery to remove the esophagus and relocate his stomach up to the neck area, which worked for his military brothers who had the same issue. Except they botched my Uncle’s surgery and the surgery site was not closed efficiently which
Caused the area to heal wrong. Meanwhile his surgeon went on vacation immediately Post-op without doing any checks on him or appointing a fill-in physician to do any aftercare! Then he was mysteriously AWOL (the doctor) never to return to the Loma Linda VA Hospital. My uncle couldn’t eat like he should have been able to; food was getting caught and he would choke, couldn’t breathe properly and caused him so much misery and stress. The cancer had been 100% removed, so he was told, but the cancer came back and he was put on chemo, radiation etc. and was told he had 2 months to live. The VA did nothing to rectify this mistake and he was on and off treatments that did nothing to improve his miserable condition and his horrible quality of life. The family tried different homeopathic, natural and unconventional medicines/treatments and he lived for 7 years after the 2 month left of life statement they have. The cancer eventually killed him but at least he was away from those incompetent doctors and substandard care they provide. The word “care” should never be associated with VA because they simply DO NOT CARE.

The VA medical center at Loma Linda screwed me again. My outside Doctor ordered a neck brace in Apr 2019. When I did not get it just before my operation, I started tracking it down. The outside doctor reordered it 3 days before my operation. I was told to call PM&R and talk to a person, by name and she said she did not talk to any one at the doctors office and did not know anything about a brace. She was very rude and gave me a very hard time! Both faxed orders had their confer numbers. The deck person was ever rude and gave me the run around. I told him I was told to come in, he told me no one at VA would tell you to just come in without an appointment. I said they did. He then called my a LIAR. So I took it on myself and went in to PM&R and got the brace just after closing time! Without the brace I would not get the needed operation!
You report things like this to the VA director and they do nothing at all!
Things like this put a lot of extra stress on you, when you have very bad PTSD.
THIS TYPE OF PROBLEM HAS HAPPENED TO ME A NUMBER OF TIMES!

Jan 15, 2019Previous review

I was to have an operation this week outside of VA with TriWest (one day from now). All pre ops and labs done. Different department gave me a very hard time getting all the required documentation required by the doctor. I was told by someone at the VA Loma Linda Hospital and the Orthopaedic Medical Group that someone at the VA called TriWest and cancel it. I called TriWest and they authorized it all over again, so it is ok now. However, who would do something like this? If this happens to you, don’t wait Call TriWest right away! I know I have made a few doctors mad, and people in a number of clinics mad too, by reporting them. PLEASE CHECK ALL YOUR FACTS BEFORE YOU NOTIFY ANYONE. I had to call the White House Complain Hot line for help. Their phone no. 855-948-2311. I am very tried of getting screwed by them! They keep asking me to fill out a survey, a number of times, HOWEVER I HAVE NEVER GOT ONE, from them! Remember made sure your facts are correct and true.

I’ve been to the ER twice now and have had to wait over 8 hours for treatment both times. Both were pulmonary issues and high priority. While in the waiting I saw other vets who we so very sick and infectious rotting away in the waiting room alongside me. This ER is horrific. Not enough beds and doctors. At the very least an urgent care facility would relieve the ER case load. The top administer should be fired!


Last month we had an appointment for new hearing aides after 4 years of use of the old ones. We drove from Beaumont to the appointment to discover the new aides were not working. No one called us ahead of time to cancel and reschedule they just blamed the manufacturer. We returned today for an appointment. Mike Lindeman was the technician who handled us. He was outstanding! Relaxed and patient with us. His instructions were clear and helpful. He has such a calming professional manner that we ended up with a very pleasant visit and we were successful with new hearing aides.

The parking still sucks especially since the employees are taking the handicapped spots in front of the building but with employees like Mike our visit was one of the best.

Jun 3, 2016Previous review

I’ve been to the ER twice now and have had to wait over 8 hours for treatment both times. Both were pulmonary issues and high priority. While in the waiting I saw other vets who we so very sick and infectious rotting away in the waiting room alongside me. This ER is horrific. Not enough beds and doctors. At the very least an urgent care facility would relieve the ER case load. The top administer should be fired!

Here I go again: The VA hospital Loma Linda, I requested a new primary doctor and they assigned the same one I got rid of years ago. So I requested another one. They did give me one. This doctor ask why I wanted to change, so I told her the truth, BIG MISTAKE! She turn her tone and attitude toward me worse than the one she replaced. First she reduce my pain medication from 40 mg to 15 mg ( my pain level of 9 – 10) and my PTSD and sleep problems from 200 mg to 150 mg (this dosage did not work before). After many years with the VA they never could not control any of problems. So again I ask for another primary doctor. This one would not correct the medications dosages. I had to write to the director and the patient advocate both did not reply. So then I call the White House Complaint Hotline (855 948-2311 24/7). They will check into this problem within 14 days. I have use them a number of times, also got help each time! (so call if needed help) I also call the Community Care at VA hospital Loma Linda and TriWest, both told me to sent the new primary doctor the part of the authorization letter that tells the Community Care doctor how to prescribed medication and fax it to the VA pharmacy. After this was given to my new primary doctor he corrected the dosage. Told me he was sorry. This is a first! My last primary doctor before she was replaced I only talked to her for about 20 minutes and she new all may medical problems or concerns, in 20 minutes and not even asking any questions about what I think or my concerns! This screw up took about 3 to 4 weeks to correct. SO MY ADVICE TO ALL PUSH HARD AND CALL THE WHITE HOUSE COMPLAINT HOTLINE!! Good luck!

Nov 5, 2020Previous review

WARNING! If you have a primary you don’t like and request a new one, DON’T TELL THE NEW PRIMARY DOCTOR WHY YOU REQUESTED!!! You will be in a lot of SHIT! I was on pay medication of 40mg of norcos and as soon as I told the truth why I wanted to change doctors She reduced the norcos to 15mg a day. Now she does not answer any of my secure message. As you may know that norcos only last about 3 to 4 hours. I requested that she reconsider her radical position about my pain medication, NO ANSWER!
She wanted me to see pain management but I told her that ” due to all the SHIT they put me through over many years using the same medications that don’t work. Having me take it over and over. Pain management has lied to me about labs and told me if I don’t what they want they would make sure I never get any pain medications at all”. I requested to go Community care, she did but community care lost the referral so I ask her to resubmit it. This now has been weeks.

Sep 11, 2020Previous review

Loma Linda VA hospital doctors are status quo absolutely have NOT changed for the better. In fact their still doing their same old shit. No concern for the well fair of the Veteran and not considering for the Veterans input for their own medical care! In fact it is getting much worse. In June 2007 a survey was conducted on Loma Linda VA hospital getting ONE star out of 5 for quality of care, pain management and the orthopedic clinic, according to Washington DC Veterans Affair.
I just change my primary doctor and she seems to be the same as all the other primary doctors I have had.
If need help getting quality care or anything the VA hospital refuses to help you with, like lack of any pain management control or getting assigned to the Mission Act. Call the: White House Complaint Hot Line at 1-855-948-2311. They take calls 24/7, this hot line will help! Pain management refuses to assign any Veteran to the Mission Act, They state it makes them LOOK BAD! I tried asking them many many times, they keep saying NO, it will not help you? Other departments have assigned me out three times and with one operation they corrected my problems. The VA operated 16 times on my eyes and five times on my shoulder NOT correcting anything. But just making my problems much WORSE and refusing to order any pain medication!!! Good luck.

Jun 20, 2020Previous review

I been getting acupuncture for my lower back pain, it was working but the
acupuncturist had to have an operation and could not continue with my treatment. This made my pain level go back to 10, the max. I call my primary doctor four times (leaving messages) over months and also sent a message on myhealthyevet asking for help until the acupuncturist returned. He never answered me in any way!
I had this primary doctor before, I had numerous problems with him, like he would not listen to my medical concerns, treat me like a third rate citizen, very condensation, and just NOT caring about any thing you were going through. With him it was always a one way conversation, HIM ONLY, not the vet. HE HAS NOT CHANGED HIS ATTITUDE TOWARD THE VET!
I would only gave him a -star!

Primary Doctor refused to renew the disabled placard for my vehicle. The Physical Therapy clinic scheduled 3 separate visits where no services were rendered, eventually deciding to discharge me without providing care. Had to go back to my primary doctor to re issue the physical therapy consultation under

Primary Doctor refused to renew the disabled placard for my vehicle. The Physical Therapy clinic scheduled 3 separate visits where no services were rendered, eventually deciding to discharge me without providing care. Had to go back to my primary doctor to re issue the physical therapy consultation under a technicality. It has now been 6 months without care for my service connected ailments because of this facility’s bureaucratic failures. This facility has caused me great stress and substantially increased the pain I live with daily. There is absolutely no comparison to a private medical care provider. The VA is allowed to defraud veterans in a way that no private practice can, for fear of legal retribution. Every single time I have visited the Loma Linda care facilities, the medical staff has entered fraudulent, inaccurate and purposefully misleading information on my medical records. The VA network is completely broken and does irreparable damage to every veteran who walks through their doors. Calling the “service” they provide “health care” is outright fraud. They absolutely do not care. Their is no oversight and when something damages you further, as the veteran they are suppose to be “servicing,” there is absolutely no redress of grievances. This VA facility is no more than a “stop loss” or “loss prevention center,” denying disabled service members care related to their service connected injuries. I’m subsequently changing my review rating from a three star (when I was new to the facility and had high hopes for the care the render), to a one star, which actively represents the sloth and apathy embodied by this facility and the providers who hide behind it’s insulation. An entire staff of self serving yes men and women who are so devoid of organic care, that it would be impossible even to monetize an incentive for these empty people that man the battle-stations of a soulless and broken system that feeds 22 veterans a day to an early grave.

check in at main floor was rude. I came in early for blood work. I went to my Delta floor A Wing. said I was here to check in, I was told can’t check you in until 1pm nurses were at lunch. my appointment is at 230. young lady explained I could check in at 1pm. another vet checked right in and I got back in line. tried checking in. now told I can’t check in until 130 145pm. while he’s explaining another guy jumped in and repeated the same thing. told them I didn’t need two people talking to me at the same time. they’re explanation was they didn’t want it to be shown that a patient had been waiting for a long period of time. now I’ve been given three check in times. 1pm 130pm 145pm. I’ve never had a problem checking in until today. I was told there is no supervisor for this department. This is ridiculous. No hello at the main floor counter. No hello at laboratory counter. Hello was given at the cafe. Hello was given at the Delta counter.

Nobody is in the lobby and they can’t check you in.

On 10/3 at 4:15 I went into the infusion center to receive an iron infusion. I was told I needed to talk to registration before my appointment. My husband and I entered the “office” that did not have a door to separate us from the other patients sitting in the waiting room just 20 feet away. The woman working in the registration office was cold and irritated immediately. She informed us of a cost that was unforeseen to us. Upon asking questions about the cost and asking her to explain the deductible to us we got short answers that really didn’t explain anything. When I asked questions to clarify she said “I’ve already explained this to you” in a very rude tone. At this point my husband and I got up to exit the room to discuss how we wanted to pay for this unforeseen cost. The woman said very loudly and in a condescending voice “Don’t you care about your baby?” The whole waiting room and the receptionist could hear. It was humiliating. What a sad way to represent a hospital that claims Christ. My husband and I tried filing a complaint against this woman over my chart and got no response. So we sent an email and the response we got only addressed the unforeseen cost and not the humiliating and shaming words this woman said to my husband and I. I am beyond disappointed and upset with the “service” provided by this woman and the relations care specialist who responded to our email, Martina Salib. I hope no mother ever has to be shamed for considering all options at the time of care again at Loma Linda, but if that woman still works there then I fear that will be a regular occurrence. Loma Linda claims to have excellent service, and although that is true of the Nursing staff, it is clearly NOT the case for front of house staff.

This was my experience today:
Walks into the care center *screened for fever and asked the standard covid questions.
*Check in at front desk
* I couldn’t hear the man at the front desk so I scoot up past the blue tape a little
* Right as I do this the man’s eyes become very wide and frantic
He says : ” ma’am can you please stay back!”
I think to myself are you kidding there are three people in this cubical he is in and they are all three closer than me and this man. We both have masks on as well.
I also think to myself what kind of power trip is this?
He then says no one is being accepted for appointments
I ask the man why I didn’t get a call stating my appointment had been changed.
He attentively continues to focus on what he is doing on his computer
I then asked again was it someone’s job at this front desk?
He did not acknowledge me and continues to fiddle with his computer
I asked him are you just going to ignore me, sir?
He replied that is was someone’s job.
I then asked was it your job?
He changed the subject and said he had booked me an appointment for later to shut me up and stop me from asking any more questions
I could tell the other two staff in this cubical were listening in on the one way frustrating conversation I was having with him because the two front desk workers lowered the tone of their voices.
It was uncomfortable, embarrassing, and disrespectful.
I left annoyed
I spoke with Dr. Lihn
And she seems to be more helpful than any other doctors I have seen at the VA and I’ve had a few.

The worst part about being sick is the VA hospital, in my experiences (rancho and both Loma Linda clinics), have treated me horrible. I’m in pain and I can’t even be treated with compassion let alone as a respectable human being. Some of the staff have no empathy let alone sympathy.

My husband had a follow up appointment today to see if he can continue care for physical therapy. Pretty simple and to the point visit. Then came Dr. Cunanan. Why he is taking care of our veterans is beyond me. The doctor comes in and states that my husband no longer needs physical therapy because the “notes” from there told him that my husband has gotten better. If he had actually seen the notes that his therapist wrote out for him, he would be able to see that he needs to continue care. My husband then calls his therapist to see if the notes can get emailed to him, they gladly sent it out. Nowhere in the notes does it state that he is better, improved yes, but they recommend for him to keep receiving these services. Also the doctor not once performed any range of motion or any sort of test to see how he was doing. So to cut to the point, they sent a other nurse saying the doctor is going to refuse to see him now and he is going to have to make another appointment. However the nurse was extremely helpful and I wish I knew his name to thank him for his help. This is no way to treat a combat veteran. A doctor should actually care and listen, they have gone through a lot and they deserve much more respect.

I will give this particular VA Hospital one star if I could. To go there you will be harassed, you will be treated in a way that is inhumane. You can receive a ticket without your acknowledgement or even knowing what the ticket is about. All some one would have to do is say that you are being disorderly. Patient Advocate there is an absolute joke. And not only that but even if you tell them that you have shown up late or things that nature they will not reschedule you on the spot. The nurses there are awful and the doctors there are even worse. Do yourself a favor by pass this hospital because it’s like I said before you will definitely be harassed and you will not be seen on time. Not only that but the people there are rude and it is dehumanizing and demeaning to be going there. The degradation ask that come from the fact that they can do anything to you that is of negative intent and no one will do or say anything. You will not be allowed to speak with the director of the hospital if you request it you will not be allowed to share exactly what is wrong

I was part of a survey for “pain, and wellbeing, health” four years ago. At that time Loma Linda VA hospital just barely got 1 star out of 5. That research study was about quality of life, pain, and health care. I just received the updated results for that survey. It did not surprise
me. The report said that this VA hospital had very low improvement, all most none!

Oct 9, 2020Previous review

I just got a new primary doctor saying to me and she has the same damn attitude as all the other doctors I’ve had as primary don’t give a shit about the veteran don’t communicate with you don’t take your app opinion she doesn’t talk over your medical concerns and a very poor attitude doesn’t return that are secure messages I haven’t talk to her one time she changes her medication without telling your change why should I have a steak enough for no cars a day for severe pain level 10 pain level and she cut it down to 15 mg a day which doesn’t cut it at all they just don’t care too bad we can’t go in there and just take a broom and sweep all the bad apples out.

I got the results, I was told that the pain management department was NOT following the procedures set out for controlling pain and NOT giving pain medications correctly and not controlling the Vet’s pain levels. They stated the pain level is way to HIGH 6.8 out of 10.

They recommend a must closer control on following procedures and a MUST closer look at giving out pain meds. In addition they recommend that the doctors pay must closer attention to the what the vets are telling them!

Jan 15, 2019Previous review

This is the poorest hospital in CA. They operated on my eye over 16 times and they are still in very bad condition and they operated on my shoulder damaging the rotator cuff so bad it can’t be repaired, and gave a very bad infection. Five times they screwed it up and now the pain is 10 and my movement is very limited. They have liar so many times to me. I did two surveys for the DVA and have ask the directors staff and patient advocate for the completed surveys and was told ” we do not get the results”. So I ask how do you know if you need improvement? DAV told me to get these results through them. What are they hiding? Write the government to get the results. The Loma Linda VA hospital got one star out of five for quality of care. See USA Today news paper dated Thursday June 1, 2017.

Sharon P.

Fontana, CA

57

83

4

Feb 11, 2019

I have never been more disappointed with a Veterans organization as I was today. We had an appointment at 26001 Redlands Blv. CA. with the DAV to enlist the help of Eric Porche. My 90 year old father who is a Korean War Vet with numerous health issues, seems to be getting the run-around from the VA and now the DAV who was chartered to assist VETS. Our appointment was at 9:00 A.M so we arrived 15 minutes early. We were told Eric must not be coming in. The GOV. workers in the office were rude. They acted like we were bothering them and stated he would have arrived already if he intended to come in. I called both numbers I have for Eric, (909)583-6016 and (909)894-7857 and left voice mails indicating to Eric we were here and waiting in the lobby area. We waited 40 minutes for Eric to at least have the courtesy to return my calls. While we waited we sat there listening to Horror Story after Horror Story from VETS young and old. We have been to VA Facilities in Loma Linda, Rancho Cucamonga, etc. Everyone we encountered at this location was short, rude and unprofessional. Shameful… It is now 7:45 PM and I still haven’t heard from Eric Porche. The sad part is the DAV was recommended to me by a Department of Veteran Affairs SR. Vice Commander from FL. I have heard this process can take years…… I’m thinking my dad doesn’t have this long. Sad and disappointed.

Michael J. San Francisco, CA Oct 13, 2020 Updated review

Michael J.

Moreno Valley, CA

0

5

1Mar 11, 2019

Updated review

I got the results, I was told that the pain management department was NOT following the procedures set out for controlling pain and NOT giving pain medications correctly and not controlling the Vet’s pain levels. They stated the pain level is way to HIGH 6.8 out of 10.

They recommend a must closer control on following procedures and a MUST closer look at giving out pain meds. In addition they recommend that the doctors pay must closer attention to the what the vets are telling them!

Jan 15, 2019Previous review

This is the poorest hospital in CA. They operated on my eye over 16 times and they are still in very bad condition and they operated on my shoulder damaging the rotator cuff so bad it can’t be repaired, and gave a very bad infection. Five times they screwed it up and now the pain is 10 and my movement is very limited. They have liar so many times to me. I did two surveys for the DVA and have ask the directors staff and patient advocate for the completed surveys and was told ” we do not get the results”. So I ask how do you know if you need improvement? DAV told me to get these results through them. What are they hiding? Write the government to get the results. The Loma Linda VA hospital got one star out of five for quality of care. See USA Today news paper dated Thursday June 1, 2017.

Sharon P.

Fontana, CA

57

83

4

Feb 11, 2019

I have never been more disappointed with a Veterans organization as I was today. We had an appointment at 26001 Redlands Blv. CA. with the DAV to enlist the help of Eric Porche. My 90 year old father who is a Korean War Vet with numerous health issues, seems to be getting the run-around from the VA and now the DAV who was chartered to assist VETS. Our appointment was at 9:00 A.M so we arrived 15 minutes early. We were told Eric must not be coming in. The GOV. workers in the office were rude. They acted like we were bothering them and stated he would have arrived already if he intended to come in. I called both numbers I have for Eric, (909)583-6016 and (909)894-7857 and left voice mails indicating to Eric we were here and waiting in the lobby area. We waited 40 minutes for Eric to at least have the courtesy to return my calls. While we waited we sat there listening to Horror Story after Horror Story from VETS young and old. We have been to VA Facilities in Loma Linda, Rancho Cucamonga, etc. Everyone we encountered at this location was short, rude and unprofessional. Shameful… It is now 7:45 PM and I still haven’t heard from Eric Porche. The sad part is the DAV was recommended to me by a Department of Veteran Affairs SR. Vice Commander from FL. I have heard this process can take years…… I’m thinking my dad doesn’t have this long. Sad and disappointed.

Michael J. Moreno Valley, CA Mar 11, 2019 Updated review
I got the results, I was told that the pain management department was NOT following the procedures set out for controlling pain and NOT giving pain medications correctly and not controlling the Vet’s pain levels. They stated the pain level is way to HIGH 6.8 out of 10.

They recommend a must closer control on following procedures and a MUST closer look at giving out pain meds. In addition they recommend that the doctors pay must closer attention to the what the vets are telling them!

Jan 15, 2019Previous review

This is the poorest hospital in CA. They operated on my eye over 16 times and they are still in very bad condition and they operated on my shoulder damaging the rotator cuff so bad it can’t be repaired, and gave a very bad infection. Five times they screwed it up and now the pain is 10 and my movement is very limited. They have liar so many times to me. I did two surveys for the DVA and have ask the directors staff and patient advocate for the completed surveys and was told ” we do not get the results”. So I ask how do you know if you need improvement? DAV told me to get these results through them. What are they hiding? Write the government to get the results. The Loma Linda VA hospital got one star out of five for quality of care. See USA Today news paper dated Thursday June 1, 2017.

Sharon P.

Fontana, CA

57

83

4

Feb 11, 2019

I have never been more disappointed with a Veterans organization as I was today. We had an appointment at 26001 Redlands Blv. CA. with the DAV to enlist the help of Eric Porche. My 90 year old father who is a Korean War Vet with numerous health issues, seems to be getting the run-around from the VA and now the DAV who was chartered to assist VETS. Our appointment was at 9:00 A.M so we arrived 15 minutes early. We were told Eric must not be coming in. The GOV. workers in the office were rude. They acted like we were bothering them and stated he would have arrived already if he intended to come in. I called both numbers I have for Eric, (909)583-6016 and (909)894-7857 and left voice mails indicating to Eric we were here and waiting in the lobby area. We waited 40 minutes for Eric to at least have the courtesy to return my calls. While we waited we sat there listening to Horror Story after Horror Story from VETS young and old. We have been to VA Facilities in Loma Linda, Rancho Cucamonga, etc. Everyone we encountered at this location was short, rude and unprofessional. Shameful… It is now 7:45 PM and I still haven’t heard from Eric Porche. The sad part is the DAV was recommended to me by a Department of Veteran Affairs SR. Vice Commander from FL. I have heard this process can take years…… I’m thinking my dad doesn’t have this long. Sad and disappointed.

Same review I left on google because this place is trash! This place is horrible. I just called to simply establish my care again and the women I spoke to seemed extremely uninterested and also kept cutting me off as I tried to speak. I also was informing her about a lump I felt on my right breast. She laughed and said that she’s a women who’s has had a lump for over 2 years and that as a man I shouldn’t worry. Not sure how that makes sense and that wasn’t something I wanted to be told as I find a lump in my breast. NEVER RECOMMENDING THIS PLACE EVER. Horrible customer service with no regard towards those they are service. Be better. I am not going to be silent about this complaint.

The address shown is incorrect. Since around October of 2021 they moved to 8160 Day Creek Blvd. in Rancho Cucamonga. They do not take incoming phone calls. You must call the VA in Loma Linda for them to take a message. Communications with patients are only be email.

Their response to emails is to the effect that the doctor is being advised of it. Days may pass before a doctor responds. The response usually doesn’t address the concern of your email. Messages go back and forth for days until you may, get an answer to your question.

Often, after you send the same question that was never answered a number of times, the response will be that they never got the original email you sent. Then you question will be further ignored.

Their attitude is that if they ignore you long enough, you will die or get treated elsewhere. That way they do not have to bother with you.

If at all possible, avoid the VA. They do not care about the veterans, only how to avoid work. Sign up for Medicare if you can.

The only good thing about this shit hole is that you don’t have to drive to Loma Linda. Although, that’s starting to look like a better option. It appears most the people that work at the Rancho VA clinic don’t really care and they’re just going through the motions. The service providers need to have some sort of performance reviews. Or even better, after each appointment, you should be issued some sort of survey form with the Dr’s name and work location on it. The VA should also provide a drop box or mailing address to turn the forms in.
Another idea would be to give the veteran an option of going to this shitty clinic or go to a civilian primary care provider.

The Dr.’s here are the absolute worst! I have gone through two of them and the third ,
(Dr. Serabyn) was by far the worst of them! I didn’t even get the patient intro phase done with her, and that my fellow Vets, is an understatement! She was rude and condescending! She treated me with the utmost disrespect! The visit lasted less than 5 minutes. She is a very angry old lady, with no morals! The other two Dr.’s are nice but are inattentive and lazy. I had to do my own diagnosis and get referrals to treat them. I asked many times to get tests done but they thought I was wrong, and they were right. Jokes on them and me, I was right and they were wrong but, I am now behind the eight ball on my treatment because it’s coming too late!
Thanks Rancho VA!
Avoid this place for physical treatment, I haven’t had any experience with their mental help staff.

As for the good review that states, there is an empty waiting room……. that’s because it takes 2 months to get an appointment. They don’t see anyone, it seems. Why does it take so long to get an appointment if there is no one in the waiting room to be seen? You be the judge!

It’s a crying shame!!!!!!!